Some say we are a throwback to a bygone era when it comes to our approach to customers. We don’t use words like integrity, honesty and accountability as an advertising tactic. That is the core of how we conduct business. There are many of our peers who prey on a business’s dependence on technology, we don’t. Our method is based on a very simple concept, the longer you are in business, the longer we are in business.
One of our goals is something our competitors would never dream of; we don’t want to see you. Well, we do want to see you but not for the same problem. The less you need to call us, the better we have done our jobs. We understand that a lot of people do not really care what the problem is, they just want it fixed but for those who ask, we will explain everything we did and show you how we did it.
We will be the first to tell you that we don’t know. Other consultants will show you an alphabet of credentials but all of our technician carry a different credential. We are all Google Certified. That means when we don’t know the answer, we know how to find it.
Just so you know, all of our technicians are bilingual. We speak tech and English and can translate for you. Just don’t ask us what all the acronyms they kids use when the text. The only one we know is WTF.
John Charde – John is feared by misbehaving computers throughout the land except for the one at his house but you know what they say about the cobbler’s shoes. With over 20 years in the industry, John has watched the evolution of the personal computer. He has expertise in many different computing environments including Insurance, General Contracting, Scientific Research and Accounting, just to name a few. His reputation is earned and well deserved.
James Flynn – James, While not as feared as John, has been known to whip a machine or two into shape. James has 15 years of experience in the technology industry which started in the financial distract of Manhattan during the dot com boom. He has served time administrating technology in several different roles including Systems Administrator in Healthcare, Network Operations Center management and Technology Consultant. James is still trying to find the reputation misplaced so if you see it, please let him know.
Matthew Friedrich – Grimloc… Matt is simply… smashing. His experience spans several different platforms.He has been waging a war with computers for about 20 years. He has gained his experience working with High Volume Data Management,Video Post Production, Administration, Integration of advanced technologies and, of course, PC’s. Matt motto is me grimloc smash!!
H – James Bond may have Q but he is no match for H. His gadgets may include a pick ax and hammer drill but they are wielded with unequaled precision. With almost 20 years of experience troubleshooting computer hardware and software problems, from hardware failure to malware/spyware removal, H is an expert at resolving issues.